Responsible Gaming Commitment
62 viptaka believes that recreational betting should be a conscious and controlled experience. On this page you will find how to play within safe limits, which signs indicate a need for caution, and where to get help if needed.
Let gaming be a source of enjoyment, not stress
Online casino and sports betting are a popular form of entertainment for many people. However, like any form of entertainment, it should be enjoyed within defined limits. 62 viptaka wants every player to engage with this experience consciously and safely — as a form of entertainment, not as a way to earn money.
Betting always carries some uncertainty, and the chance of losing exists equally on every bet. We therefore recommend that you only spend money whose loss will have no impact on your daily life. Treating betting as a source of income can quickly become a problem.
Reading 62 viptaka's Terms and Conditions will help you understand how accounts are managed and what the platform's commitment to responsible gaming is. To help every player keep entertainment in its proper place, we have provided a number of practical tools that can be activated at any time.
Remember: betting is only for those aged 21 and above. Minors opening accounts or using the platform in any way is strictly prohibited. Anyone placing bets on behalf of a minor will have their account closed.
Tools to keep yourself in control
To activate the following tools at 62 viptaka, contact the support team via live chat or email.
Set a Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately; increasing it takes a little time to process.
Session Time Limit
Set a time limit for how long you play in one sitting. When the set time is up, the account will automatically log out.
Temporary Break
If you feel you need some distance, temporarily close your account for anywhere from 24 hours to 30 days. You will not be able to log in during the break.
Self-Exclusion
Apply for self-exclusion for a longer break. Once active, the account cannot be reopened until the specified period has ended.
Loss Limit
Set in advance the maximum amount you are willing to lose over a given period. Once the limit is reached, no further bets can be placed.
Reality Check Reminder
Enable regular pop-up notifications that remind you how long you have been playing and how much you have spent.
To activate or change these tools, contact us via 24/7 live chat or email — [email protected]
Warning Signs
If you notice any of the following signs in yourself or someone you know, it is important to take them seriously. It is easier to seek help while the problem is still small.
Financial Signs
Behavioural Signs
Psychological Signs
Where to Get Help
You do not have to carry any problem alone. Help is available through any of the options below.
62 viptaka Live Chat
Contact us via live chat at any time, 24/7. Our Bangla-speaking support team will assist you with any request regarding account limits, breaks, or self-exclusion.
Email Support
Email us directly at [email protected]. You can write in either Bangla or English and will receive a prompt reply.
Family and Loved Ones
Talk to a trusted family member or friend. If you cannot manage on your own, let them know — support from those close to you can often be more effective than professional help.
Professional Counsellors
Contact a mental health specialist or counsellor. Mental health departments are available at both public and private hospitals in Bangladesh.
Support Groups
Joining a group of people working through similar issues can be helpful for overcoming addiction. Sharing experiences in such a group reduces isolation and makes recovery easier.
62 viptaka's Commitment
Maintaining a responsible environment is a priority for us. We follow each of the steps below on a regular basis.
- Age verification at registration — no one under 21 can open an account, and accounts that fail verification are closed.
- No promotional communications are sent to players who have self-excluded.
- If unusual or high-risk activity is detected on an account, the support team proactively reaches out.
- Total deposits, withdrawals, and current balance are clearly visible in every session — no information is hidden.
- Self-exclusion requests are processed promptly once received, and confirmation is provided.
- Players' personal and financial information is kept secure in accordance with our Privacy Policy.
Check Yourself
Answer the following questions honestly. If you find yourself saying "yes" to three or more, you should speak with a professional. This list is not a medical diagnosis — it is simply an initial step toward being aware of your own situation.
If three or more answers are "yes", contact the 62 viptaka support team or seek help from a professional counsellor.
Questions About Responsible Gaming
If you have more questions, visit the full FAQ section of the site where you will find all answers related to deposits, withdrawals, and accounts.