62 viptaka Privacy Policy

Section 1

Introduction and Scope

Protecting the personal information you provide to us while using the 62 viptaka website and related services is our primary responsibility. This Privacy Policy ("Policy") describes what information we collect, why we collect it, and how that information is managed.

This Policy applies to all services operated under the 62viptaka.cam domain — including website browsing, account registration, financial transactions, customer service communications, and mobile application use.

Continuing to use our services means you are considered to have agreed to the terms of this Policy. Reading this Policy together with our Terms and Conditions will give you the full picture.

Section 2

What Information We Collect

2.1 — Information provided at registration

The following information is collected from you when creating an account:

• Full name and date of birth (for age verification — users under 21 cannot open an account)
• Mobile number and email address
• Password (stored in encrypted form — never readable in plain text)
• Preferred currency and language settings

2.2 — Financial transaction information

Required information is collected during deposits and withdrawals. 62 viptaka processes transactions only through bKash, Nagad, and Rocket. When using these payment methods, your mobile wallet number and transaction reference number are recorded.

Important: We never collect or store your full mobile banking PIN or password. Payment processing is completed through each provider's own security systems.

2.3 — Automatically collected information

Certain information is automatically recorded while you use our platform:

• IP address and device type
• Browser type and operating system
• Page visits, session duration, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Gaming activity — betting history, win/loss records, and bonus usage

2.4 — Information from customer service

When you contact us via live chat or email, a record of that conversation is kept. This is necessary for improving service quality and resolving disputes.

Section 3

Purpose of Data Use

Collected information is used only for the specific purposes listed below:

Purpose	Explanation
Account management	To handle registration, verify login, and maintain account security
Transaction processing	To complete deposit and withdrawal requests accurately and promptly
Bonuses and Promotions	To provide offers based on your eligibility and monitor wagering conditions
VIP program	To determine Bronze, Silver, and Gold tier status and calculate weekly cashback
Fraud prevention	To identify multiple accounts, unusual transactions, and security threats
Customer service	To assist with issue resolution and maintain continuity in conversations
Responsible gaming	To monitor signs of excessive gaming and intervene when necessary
Platform improvement	To analyze and improve service quality and user experience

Section 4

Data Storage and Security

4.1 — Technical security measures

Every piece of data stored on the 62 viptaka platform is protected by industry-standard SSL encryption. TLS protocol is used during data transmission, keeping the risk of eavesdropping or data theft by third parties to a minimum.

• Passwords are stored using one-way hashing (bcrypt)
• Financial data is kept in a separate encrypted database
• Server access is strictly restricted and logged
• Regular security audits are conducted

4.2 — Data retention period

Your information is retained while your account is active. Even after an account is closed, financial transaction records and identity verification documents may be retained for a period required by applicable law. All other information is deleted.

4.3 — Response to a data breach

If there is any indication that data security may have been compromised, we will notify the affected users as quickly as possible and take the necessary corrective action.

Section 5

Data Disclosure and Third Parties

5.1 — When information is not disclosed

62 viptaka never sells or rents your personal information to third parties for commercial purposes. Personally identifiable information is not shared with advertisers.

5.2 — Limited cases where information may be shared

Information may be disclosed in the following limited circumstances:

• Payment processing: Minimum necessary information to complete transactions with bKash, Nagad, and Rocket
• Technology partners: Companies that assist in operating the platform — only under contractual confidentiality obligations
• Legal obligations: In response to a court order or a lawful request from a competent authority
• Fraud investigation: With law enforcement agencies in cases of clear suspected fraud or money laundering

Outside the above cases, your information will not be disclosed without your explicit consent.

Section 6

Cookies and Tracking Technologies

6.1 — Use of cookies

The 62 viptaka website uses cookies — small text files stored in your browser. They are used for the following purposes:

• Essential cookies: Keeping login sessions active and managing security tokens — the site cannot function properly without these
• Functional cookies: Remembering language preferences, theme settings, and previous session information
• Analytics cookies: Monitoring page visits and user behaviour to improve services

6.2 — Cookie controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may prevent you from logging in to your account or completing transactions.